Who We Are
Home & Life is an online homeware and lifestyle store based in Sydney, Australia. Our website address is homeandlife.com.au.
What Information We Collect
When you place an order we collect your name, email address, billing address, shipping address, phone number, and payment information. Payment details are processed securely through Stripe and Paypal and we do not store your card details on our servers.
If you sign up to our newsletter we collect your email address and use it to send you updates, new arrivals, and occasional promotions. You can unsubscribe at any time using the link in any email we send.
When you browse our site, standard technical information is collected automatically including your IP address, browser type, and pages visited. This helps us understand how the site is used and improve the experience for everyone.
How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your enquiries
- Send marketing communications where you have opted in Improve our website and product offering
Who We Share Your Information With
We share your name and delivery address with Australia Post or our courier partners solely for the purpose of delivering your order. We do not sell your personal information to third parties.
Our website is built on WordPress and hosted on servers that comply with industry standard security practices.
Cookies
Our website uses cookies to remember your preferences and shopping cart contents. You can disable cookies in your browser settings, though some parts of the site may not function correctly if you do.
How Long We Retain Your Data
Order information is retained for a minimum of seven years for tax and legal compliance purposes. If you have created an account, you can request to view, update, or delete your personal information at any time by contacting us.
Your Rights
Under the Australian Privacy Act, you have the right to access the personal information we hold about you, request corrections, and in certain circumstances request that we delete it. To make a request, contact us at info@homeandlife.com.au.
Contact
If you have any questions about this policy or how we handle your data, please get in touch via our contact page at homeandlife.com.au/contact.
This policy was last updated March 2026.